Aftercare & Support

We understand that when there's an issue with your hot tub, it can interrupt the pleasure that your hot tub is designed to bring you. That's why we try to make it easy as possible to help with rectifying any issues you have, no matter how big or small.

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Please note that the showroom will not be able to deal with any problems or issues relating to your hot tub or its installation as are dealt with by our dedicated repairs and maintenance department. 

When you raise a ticket using the link below you will be contacted directly by our Repairs and Maintenance Manager who willendeavor to resolve the issue ASAP. Many thanks.

We've made these videos/guides to make sure that you have all the information needed to maintain your brand new hot tub.