We've made these videos/guides to make sure that you have all the information needed to maintain your brand new hot tub.
Please select which hot tub you purchased.
We understand that when there's an issue with your hot tub, it can interrupt the pleasure that your hot tub is designed to bring you. That's why we try to make it easy as possible to help with rectifying any issues you have, no matter how big or small.
Please note that the showroom will not be able to deal with any problems or issues relating to your hot tub or its installation as these are dealt with by our dedicated repairs and maintenance department.
When you raise a ticket using the link below you will be contacted directly by our Repairs and Maintenance Manager who will endeavor to resolve the issue ASAP. Many thanks.
PLEASE NOT THAT THAT FESTIVE HOLIDAY CLOSURE WILL AFFECT RESPONSE TIMES TO ANY TICKET RAISED ON THIS SYSTEM. ALL TICKETS RAISED OVER THE FESTIVE HOLIDAY WILL BE RESPONDED TO BY MONDAY 6th JANUARY. WE APPRECIATE YOUR PATIENCE., THANKS